If you are supporting anyone in your team with passkey adoption or you are a senior leader, Head of Department, or Passkey Champion, you can find out more using our FAQs below.
FAQs for Champions
- What is the Passkey Champions network?
- How do I find out if there is a Passkey Champion for my department?
- How do I join the Passkey Champions network?
- How can I track the rollout or passkeys within my area?
- If I create a passkey but do not use it as my primary authentication method, will this contribute to the passkey dashboard?
- What should I do if someone is on long-term leave - e.g. maternity, long-term sickness or a sabbatical?
- What if a member of my team cannot sign in to my account?
The Passkey Champions network has been established to help promote and support the university-wide rollout of passkey authentication.
As part of this network, Champions can:
- Review materials we share, including the FAQs
- Provide feedback on constraints, dependencies, issues, and any gaps we may have missed. 91桃色 is a complex environment, and your input will help us better understand how different teams and departments work.
- Receive updates and dashboards on how their department is adopting passkeys.
- Use the to promote passkeys in their department.
To become a Passkey Champion please contact Ingrid Joannou.
Your Passkey Champion is usually your Department Rep.
Please contact Ingrid Joannou if you cannot find your department's Passkey Champion.
Please contact Ingrid Joannou for more information and to join.
You can request:
- Access to the latest passkey adoption dashboards
- A spreadsheet detailing passkey adoption within your department - this is sent weekly to Department Champions on a Tuesday morning.
To become a department Passkey Champion, please contact Ingrid Joannou.
Yes, registering a passkey, but not using this as your default primary authentication method, will contribute to the passkey adoption dashboards.
If a member of your team is on maternity leave, long-term sick leave, or sabbatical and cannot set up a passkey, you can request a temporary exclusion by contacting the ICT Service Desk until they return to work.
Please advise your peers who cannto sign in to their account to contact the ICT Service Desk via phone +44 (0) 20 7594 9000 so that we can verify their identity.
For security reasons, we are unable to carry out any account-related actions without verifying identity. This process requires a phone call and will include a video call.
Please ensure tell peers to have a valid form of ID with them for the call.
More FAQs
Support and further guidance
- Contact the ICT Service Desk for general passkeys enquiries and support
- (ubikey/fido key).
- Report suspicious or unexpected behaviours to ICT Security.
- For anything related to our Passkey Champions network contact Ingrid Joannou
- Keep up with the latest cyber guidance on our Be Secure webpages.