What you need to do
Submit new commercial customer requests to the Income team by 5 October – 5 working days before the 12 October freeze – with complete information.
Note: student-linked and sponsor customers are not affected by this freeze and can continue to be set up throughout the cutover period.
Ìý
FAQ
Does this affect research funder accounts?
Yes, new funder/commercial customer records are subject to the 12 October freeze. If you are expecting a new funder during this period, plan ahead and get the request in before the deadline.