Here we have compiled a list of frequently asked questions. If you require further information on anything that is not detailed below then please contact the Casual Worker team.
Compliance
- Can a casual worker begin before they've had their right-to-work check?
- Who will manage the process when a worker's right-to-work check is due to expire?
- How will it be ensured that Student visa holders are working the correct number of hours?
- Will the Casual Worker team check that the student does not breach their allowance of working hours?
- Do you have a way to ensure that students working in multiple roles and/or organizations don鈥檛 exceed their maximum hours?
No. The department should advise the worker not to start until they have had a right-to-work check. The department should inform the Casual Worker Team that they wish to utilise a new worker by inputting a Requirement Schedule into the Casual Worker Management System.
If the worker's right-to-work information does not automatically populate when entering the CID, the worker is not registered. The Casual Worker Team will contact the individual to ensure they have completed their right-to-work check.
The Team will then cc the Hiring Manager and Authoriser in the confirmation email, signifying that right to work has been verified and the worker can begin their assignment.
The Casual Worker Team will contact the worker, the departmental approver, and the hiring manager when the right to work is about to expire. The Casual Worker Team will then arrange a follow-up right-to-work check with the worker.
The Team will then email the department to confirm that the follow-up check has been completed. If you do not receive such an email, the worker cannot continue working after their right to work expires.
A worker with restrictions on the number of hours they can work per week is visible when the CID is entered on the Requirement Schedule. Equally, the same information is available on the Registered Casual Worker List.
It is then down to the worker and manager to ensure that the worker does not breach these restrictions, especially when the worker is working for different managers or departments.
The Casual Worker Timesheet app will not allow workers to submit timesheets for work that exceeds their visa restrictions.
However, because this is not until after the fact, it is crucial that departmental managers are aware of the hours a worker has worked and whether they undertake any other casual work to prevent a breach.
Our system will enable us to eliminate this risk for work undertaken across multiple departments within the university. However, workers cannot record external working hours, so if they work elsewhere, they must ensure they limit the hours they work at the university to avoid breaching their visa restrictions.
Requirements Schedule (RS)
- How often should we add Requirement Schedules?
- Can we add requirements throughout the year?
- Do I need to attach a student demonstrator or GTA to a particular course?
- If I need 90 student demonstrators, should I enter 90 lines in the Requirements Schedule?
- How do we manage assigning one worker to different types of work at different pay rates?
- Are multiple departmental approvers allowed?
You can add requirements throughout the year as they become known. Some requirements are planned and, ideally, should be added to the schedule at least 3 months in advance. Ad hoc requirements should be added as soon as they arise.
You can add requirements throughout the year as they become known.
Some requirements are planned and, ideally, should be added to the schedule at least 3 months in advance. Ad hoc requirements should be added as soon as they arise.
No. The course or module is not required on the Requirements Schedule.
Yes. That's correct. You can use the Clone button to create a new RS with the same assignment information, then add a different worker.
A new row is not needed for every assignment the worker will undertake. As long as the additional activity falls under the same role, only the Requirement Schedule is needed. If activities are paid at different rates, a multi-rate role is recommended, allowing the worker to select from available rates when entering a timesheet. If the assignment falls under a different "work type" or role, then an additional Requirement Schedule will be needed.
Yes. Departments can decide which members of staff may approve timesheets as a Hiring Manager (Level 1 approval) and which may approve timesheets as a Payroll Approver (Level 2 approval).
Payroll Approvers must be confirmed by the Faculty Finance Officer as having Pay8B approval for the cost centres to which they are charging casual work.
Casual Hours Agreement (CHA)
- Is the new CHA the same as the old Letter of Understanding (LOU)?
- If an individual is working in different roles with different pay rates over the same period, will the CHA cover that?
- Will the worker need another CHA if they take on an assignment in another department?
- If we want to increase someone's pay rate, how do we do that?
- When will the department be notified of the casual worker's CID/Assignment number?
The CHA replaces the LOU. It will cover multiple roles that the worker might undertake with the university.
Additional CHAs will only be required if the casual worker is undertaking a different type of work activity or one at a different rate of pay.
One CHA will cover multiple roles, each with different standard pay rates. The document will link to generic role descriptions and standard pay rates for each.
As long as the department is paying the standard rate or above, then a single CHA will cover it.
No. The CHA is an agreement between the university and the worker.
It will apply to any casual work they undertake for any department, as long as it falls under the same 'work type'.
Please contact the Casual Worker team to discuss this further.
The CID will be included in the Casual Hours Agreement, which will be issued to the departmental authoriser, the hiring manager, and the worker.
Casual worker payment
- How do casual workers get paid?
- Will casual workers go directly to the Casual Worker team for payroll issues?
- Who will inform students if their pay will be less than expected?
- If a worker is on a contract with 91桃色, can they undertake casual work?
Please see the Worker payment section on the Hiring casual workers page for more details on this process.
Yes. The team should always be the first point of contact for any queries, as they can investigate the issue and liaise between the worker, department and/or payroll.
The Casual Worker Team will investigate pay deductions and be the first point of contact for pay queries from workers. The team will liaise with Payroll if there are issues such as incorrect tax deductions. If there is a dispute over the pay amount, the team will liaise with the department.
Unfortunately, due to limitations in our systems, a worker can be registered for only one type of payment.
As such, if a worker is on a fixed, part-time, or full-time contract with 91桃色, they cannot be paid for casual work.
Termination
- How will a casual worker's record be terminated?
- How long will a casual worker remain on the system before their record is terminated?
It may not be appropriate to terminate a worker at the end of their assigned period to avoid repeated onboarding processes. Workers may be engaged with other hiring departments or otherwise routinely undertake the same role. Workers should email the Casual Worker Team to be made a leaver if they will not be undertaking any further work.
For those with time-limited visas, their worker records will be terminated when their Right to Work ends. They are contacted prior to expiry so the Casual Worker Team may renew their Right to Work details where applicable and necessary.
An annual exercise is conducted to terminate workers deemed inactive.